Atlantic Coast Bank takes security seriously. We’re committed to keeping your accounts and personal information secure. Our goal is to help you protect yourself against fraud and identity theft. We have a number of safety measures in place to help protect you, including industry-standard technologies on our website and teams dedicated to fighting against fraud and identity theft. You can depend on us to safeguard your personal and financial information.
Keeping your private information private is a team effort. Please follow these links to learn more about how to protect yourself.
Government Sponsored Links On Fraud/Theft Prevention
The best way to protect yourself against identity theft and online fraud is to use caution when providing personal and account information and to stay informed about scams. The following are a few useful links for additional information:
- On Guard Online: www.onguardonline.gov
- FTC Consumer: www.consumer.gov/idtheft
- U.S. Department of Justice: www.usdoj.gov/criminal/fraud
- USPS Postal Inspectors: www.usps.gov/postalinspectors
- FTC Spam: www.ftc.gov/spam
For more information on how to protect yourself from identity theft and the steps you can take to safeguard your computers and personal information, review the online educational tool on FDIC’s Web site: http://www.fdic.gov/consumers/theft/
- Lost or Stolen Card? Call us toll-free at 1-800-342-2824.
Secure Online Banking
The Electronic Funds Transfers Act (EFTA) provides specific protections to consumer accounts. For your account to be covered by this act, it must be established primarily for consumer purpose use. The act covers transactions initiated by electronic means that instruct Atlantic Coast Bank to either credit or debit the consumer’s account. Types of transactions covered by the act include debit card and ATM transactions, direct deposits or withdrawals, Point of Sale (POS) transactions, telephone initiated transactions, and internet initiated transactions. The specific protections and liability are included in your Consumer Electronic Funds Access Agreement and available for your review.
Commercial accounts are not subject to the Electronic Funds Transfer Act and are therefore not afforded the same protections as consumer accounts. If you have a commercial account, then your account is subject to the terms and conditions included in your Commercial Electronic Funds Access Agreement. In case of errors or questions about electronic funds transfers from your commercial account, we must hear from you no later than the opening of business on the second banking day following the settlement date of the original entry to limit any of your liability.